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Please Note: If you have any additional requests not stated the company in terms of services provided, would be happy to consider others requested.

Services

Second To None - Carers With You In Mind

We always put the person at the centre of their care and will do our upmost to ensure that their care needs are being met. Home care can help you remain in your home, in your own community, and around the family you love.

Our service offers the extra support, reassurance, and companionship that may be needed for you or your loved ones to continue living at home as independently as is possible.

Home care can help you remain in your home, in your own community, and around the family you love. We can provide extra reassurance for family members that aren’t always available to support you, knowing that you are receiving the help you need from carers who are suitably qualified and trained to carry out their work.

What Is Direct Payment?

A majority of our service users are in receipt of direct payment. As a result of this, we are able to manage our services in a flexible way that we believe meets the needs of our service users.

Most people eligible for health and social care services can apply for direct payment via their local council. Direct payment would enable you to have greater control, independence, choice and to have a say in who provides the services that you require.

Paying for your care

Depending on your circumstances, your local council may contribute to the cost of homecare or you may have to pay for it yourself.

If your needs assessment recommends homecare, you may get help with the cost from the council.

What you’ll contribute depends on your income and savings. The council will work this out in a financial assessment.

If the council is paying for some or all of your homecare, they must give you a care and support plan.

This sets out what your needs are, how they will be met and your personal budget (the amount the council thinks your care should cost). You can choose to receive your personal budget as a direct payment each month. This gives you the control to choose someone you may know and trust to care for you at home rather than using a homecare agency or company that has been chosen for you by somebody else.

If you’re not eligible for the council to contribute to your homecare costs, you’ll have to pay for it yourself.

Services We Provide

Our highly trained and attentive carers can offer care and support with your day-to-day activities or complex care needs in the comfort of your own home. Each call starts from 30 minutes to one hour upwards, up to four times a day. Your carers are able to support you with:

  • Personal Care
  • Assistance with medication
  • Preparing and assisting with food and drink
  • Shopping
  • Accompanied visits to G.P, hospital etc.
  • Sit in’ service
  • Domestic Services/Housekeeping
  • Companionship
  • Palliative Care/ End of Life Care
  • Alzheimer’s and Dementia Care
  • Complex Care

* This list is not exhaustive. If you have any additional requests not stated, please ask and we would be happy to consider them.

We take pride in taking care of you.

We are a specialist home care provider within the health and social care sector working within the St Helens area. We employ empathetic staff that have been trained and have the required experience to support people with a service that they would happily receive for themselves and/or their loved ones with the dignity they deserve.

We will always strive to provide an extensive and outstanding level of care and service to each and every one of our clients.

Fully Qualified workers

We endeavour to recruit people who have the required knowledge, skills, experience and ability to ensure our clients get the best standard of service they could ask for. We employ staff that have been trained and have the required experience to work in adult social care.

Our recruitment process ensures every applicant goes through various checks from DBS and background checks to qualification and training checks before being employed. After their employment begins with us, they are re-trained and continuously trained and developed. This means that only the highest calibre of staff makes it into our team.

Our Testimonials

Dear Suzanne, Just a note to say thank you to Gary and all your lovely girls for everything you did for Mum over the last twelve months. Mum was so lucky to have had you all. Your staff showed such professionalism, care and affection toward her, even when she was her most difficult. They didn't just care for mum they also gave myself and D strength and support throughout, for which we will always be grateful.
To all at Second To None ... G and I would like to say how much we appreciate all you have done and are still doing for us. It is a pleasure to have you in our home. We are delighted with the care you give to G, done with efficiency and with a good regard for G's dignity. The difference this has made to our lives is immeasurable.... With appreciation and thanks to all at Second To None.
To Suzanne and staff... Just to say thank you so very much for the care and attention shown to mum in the last few weeks of her life. She has left such a void in our lives after caring for her for so many years...Thank you once again ..…with love…..
To Suzanne, Karen and Jennie at Second To None... Just a note to say thank you for your help during Norman's last weeks. You did a wonderful job and took a lot of pressure from me. Any time you are passing I will be pleased to see you. Thank you for the lovely flowers for our wedding anniversary and at Norman's funeral. I hope you do well in your business-you really deserve it... Thank you again and good luck to you all.
My shopping call is a lifeline to me and all your girls are angels to me.

    Get In Touch Today!

    Our friendly staff are on hand to offer any kind of assistance, whether that’s a chat about your requirements or to answer any questions you may have about our services.

    Do you have any unanswered questions?

    If you have any questions, feel free to get in touch with Second To None today and we will answer them!

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